Azercell is opening its first next-generation dealer store, offering subscribers a more modern and flexible service format with the use of digital solutions. The store is located at: Baku, Shikhaly Gurbanov Street, 15A.
The new concept has been developed taking into account advanced practices of the global telecommunications industry and is focused on simplifying service processes and a more flexible approach to subscriber needs.
Digital self-service solutions allow subscribers to perform a number of operations faster and more conveniently, while interactive screens provide information about products and services and introduce available offers. Subscribers who need individual assistance can turn to store representatives.
The new concept also covers retail sales. Alongside Azercell products and services, the store offers a wide range of devices that can be explored and purchased on the spot. Digital tools provide convenient access to detailed information about the products on display.
The opening of the next-generation store reflects Azercell's consistent work on digitalizing customer service and further improving service quality. The company will continue to expand opportunities for more convenient and flexible service for its subscribers.
