Due to high demand for the Baku-Tbilisi-Baku route, tickets sell out quickly after going on sale.
As reported by FinFly, this was stated by the head of the passenger transportation department of ADY, Azer Farajov.
"Passengers have access to the same sales base both at ticket offices and in the mobile application and on the official website. All sales channels operate on a single system. I note that the organization of international routes depends not only on demand but also on infrastructure, border crossing procedures, the train fleet, and coordination between the railway administrations of the two countries. Despite this, work is underway to expand existing opportunities."
Farajov noted that tickets go on sale simultaneously for all passengers, and everyone has equal opportunities to purchase them.
"Currently, no cases of mass ticket buying for subsequent resale have been identified. If such a fact is established, ADY will first conduct an appropriate investigation. One person cannot buy two tickets in their name for the same trip. Each ticket is issued in the name of one specific person. Previously, a person could buy tickets for 8 people and 8 children under 5 years old who do not occupy a separate seat, but now this number has been reduced to 4 people. The main goal here is to create equal opportunities for more passengers when purchasing tickets," he said.
According to Farajov, if several passengers simultaneously try to purchase a ticket for the same seat, the system processes the purchase for the one who completes payment first. Funds debited from the cards of other buyers are subject to refund.